Ordering Information

We offer fast processing time, express delivery options, and rush orders to make ordering from Express Wedding Favors the smart choice when you need your favors right away!

Search through our vast selection of elegant and unique wedding favors to find your favorite items, and then add them to your Shopping Cart. Placing your order online using your credit card is a secure and easy two-step process that is aimed at saving you time. You can also order your favors over the phone if you prefer by contacting us at 1-888-850-2371.

Our friendly customer service representatives will be happy to answer any questions that you have about our products or your order. Feel free to email us at [email protected] or call us toll-free at 1-888-850-2371.

Payment

Payment can be processed securely when ordering online or over the phone. We accept all major credit cards including Visa, MasterCard, American Express, and Discover.

Order Processing

We offer fast processing time and rush orders! Most non-personalized orders are shipped out in 1-3 business days. Personalized products can take up to 5 business days to process before they are shipped (24 hour rush order processing is available on certain products).

*Personalized Glassware can take 2-3 weeks for processing time. Please contact us at 1-888-850-2371 for a personalized glassware processing time estimate.

Rush Orders

Rush orders are available on some items both personalized and non-personalized for a nominal fee of $15-$25. Rush orders requested before 1PM EST will ship the same day and after 1PM will ship the following business day. Rush orders are subject to availability. Please contact us toll-free at 1-888-850-2371 to check availability and request a rush order.

Rushing an order is often more affordable than expedited shipping!

Shipping

We currently ship within the United States and Canada.

Most orders ship out within 1-3 business days (including express shipments).

We use UPS ground for our shipments. Overnight, 2-Day, and 3-Day Select shipping is available upon request. Contact us toll-free at 1-888-850-2371 for shipping cost and time estimates . Shipping with other carriers is not an option at this time.

Sorry, we cannot not ship to a P.O. Box

Canceling or Changing an Order

You can cancel or change an existing order during the processing time as long as the order has not been packaged for shipment. You can cancel, add/delete items, rush your order, and change the shipping address/shipping method on unshipped orders. Please call toll-free 1-888-850-2371 to ensure that your changes can be made prior to your shipment fully processing. Once an order has been fully packaged for shipment, it cannot be canceled or altered in any way.

*Personalized items that are in process cannot be canceled.

No Hassle Returns

We are certain that you will be fully satisfied with your order! However, if you choose to return your items, we make it easy for you. You can order with confidence knowing that you may return your full, unused order for any reason, within 30 days of the original purchase date. Simply email us at [email protected] or call us toll-free at 1-888-850-2371 to request a Return Authorization number. Please have your order number ready and a reason for returning.

*Personalized items, clearance items, personal care items, and edible items are not returnable (unless there is an error on our part). Only full orders can be returned. Partial orders will not be accepted for return.

Shipping fees are not refundable. Customer is responsible for return shipping. Return shipping costs will not be reimbursed. Non-returnable items, such as personalized, clearance, edible & personal care products, returned to us will not be shipped back to the sender, nor credited to their account. We do strongly recommend that you use a shipper with a traceable shipping method, as we cannot be responsible for damaged or lost return packages. No credit is given for lost packages.

Clearance Items

Products featured in the clearance section are priced aggressively to sell fast! These items have no tiered pricing and there are minimum order quantities. Please note that all sales are final if purchased on clearance. There are no returns or exchanges.

*Sorry, but we do not sell samples of our clearance items.

Ordering Samples

We understand that you may need to see your wedding favors in person to make a final decision. You can order a sample of any of our products excluding clearance items either online or over the phone.

Sales Tax

Sales tax is automatically applied to all orders placed within the state of California at the rate of 8%.

Thank you for ordering from Express Wedding Favors!